Corniche Online Shop - Edinburgh Scotland
backOctober 18th 2017

T E R M S  &  C O N D I T I O N S

These Online Terms and Conditions of Trading ("terms") apply to all contracts between You ("the Customer") and Corniche Edinburgh Ltd. These terms relate to sales over the Internet only. We reserve the right to alter these terms at any time and without notice to you. Your statutory rights will not be affected.

This website is designed for your convenience and if you have any comments or problems and any questions regarding this site and/or products and services featured on the site, please send an email to . If you have experienced technical problems while using this site please send an email to giving full details of the problems you have experienced and also details of the web browser you are using.

1.    G E N E R A L

The contract made by you on-line with us incorporates these terms, which shall prevail over any and all terms, proposed by you.

You shall not be able to proceed with your purchase until you have read and agreed to these terms. Please print these online terms & conditions and retain a copy for your records.

Every effort is made to ensure the complete accuracy of our website, however some prices/details contained on the website may change from time to time and it is possible that errors will occur. We will use our best endeavours to rectify any errors, as swiftly as possible but we cannot be responsible for any losses incurred.

All on-line promotional items are subject to these terms and availability. You cannot transfer the value of the offer products to any other products. All promotional material on or relating to www.corniche.org.uk relates specifically and only to the website www.corniche.org.uk.

Payment can be made by credit, charge or debit card via the Paypal system. The price of any product is the price in force at the date and time of your order. You undertake that all details you provide to us for the purpose of purchasing products or services which may be offered by us on our web site will be correct, that the credit charge or debit card, which you use is your own and that there are sufficient funds available to cover the cost of the products ordered. We reserve the right to obtain validation of your credit charge or debit card details before accepting your order. We reserve the right to refuse to sell where we see fit, without any explanation. All items purchased will be delivered to the billing address of the method used.

Corniche Edinburgh Ltd will also agree to accept payment by cheque or bankers draft if agreed prior to the purchase - arranged via . under these circumstances cheques and bankers draft will require to have cleared prior to items being despatched

We will not be liable for any extra costs incurred by you as a result of incorrect or incomplete measurements or information supplied by you.

It is our intention to process all online orders within 1 working day of receiving your order.

Corniche Edinburgh Ltd is responsible for transactions conducted via www.corniche.org.uk

2.    P A Y M E N T

The online order shall not be deemed accepted until we have received your valid credit charge or debit card payment details and we have confirmed that your card issuer had authorised payment for your on-line order. We are reserve the right to refuse any order placed and in such instances you will be informed via electronic mail or telephone using the contact details you registered and confirmed at the time of placing your order. Refusal may occur where the product is unavailable or we are unable to obtain authorisation for your payment. When we accept your order we will confirm acceptance to you by electronic mail to the email address you have given us during the registration procedure and on ordering.

Corniche Edinburgh Ltd will also agree to accept payment by cheque or bankers draft if agreed prior to the purchase - arranged via . under these circumstances cheques and bankers draft will require to have cleared prior to items being despatched

All reasonable efforts will be made to update the website of any price changes as they occur. Should you place an order and the price of any product is discovered to be erroneous we will contact you advising you of the correct price of the goods. You can then reconfirm or cancel your order. We will not be held liable for any financial or consequential loss arising from an incorrect price being displayed on the website.

3.    D E L I V E R Y  &  A C C E P T A N C E

All products wherever possible will be dispatched to you within 1 (one) working day of receiving your order. Whilst we make every effort to dispatch the products on time, we do not accept liability for any failure to deliver on the stated date or at the stated time.

If you are unable, for whatever reason, to take delivery of your goods and the goods are returned to us by the carrier, we reserve the right to charge you for any subsequent deliveries, should such extra costs be incurred by ourselves for re-delivery or return.

Our standard deliver charge is explained in the page delivery by Corniche, unless you request a particular method outwith our usual methods. Multiple Items will be assessed as one package. All deliveries will be despatched to the billing address of the method of payment and will require a signature on delivery. Methods used in UK - Royal Mail Special Delivery and DHL, Outside the UK - Royal Mail Signed for and DHL.

If we, or our nominated carrier, accidentally damage goods in the course of delivery then our liability for that damage is limited to the replacement of the goods or the value thereof.

We will not be liable for any consequential loss or damage arising out of the late or non-delivery of goods, and time and date of delivery is not of the essence of this agreement.

Delivery to non-EU countries, although benefitting from the 20% VAT off at checkout, can at times be liable to local custom duty or taxes payable in the . If these are due they are the sole responsibility of you the buyer.

4.    Y O U R  R I G H T  TO  C A N C E L

You may return any ready made or fixed size products you have purchased within 14 [fourteen] working days of delivery for any reason (including if you simply change your mind). If due to delivery times this is not possible please contact us and we will be happy to extend this period. To do so you must notify us in writing or other durable medium (including email) within those 14 [fourteen] working days. While in your possession, you must keep any Products you intend to return to us in good condition and unworn. You must arrange for and pay the costs of returning the Products to us. This cost is entirely your responsibility and we will not refund or credit any carriage charges you incur as a result of your cancellation of your order. Upon receipt of the goods, and subject to them being in satisfactory and resalable condition, you will then be entitled to a refund from us, which will be paid as soon as possible, but in any event within 30 [thirty] days. Please note that the refunds will be made using the same method as the original payment i.e. a credit or debit card.

5.  W A R R A N T I E S

If you receive damaged products, note that fact on the delivery note, even before you open the packaging to examine the contents. If you are unable to open a damaged package in the presence of the carrier, make sure that you sign for it as 'damaged package - products not yet inspected', or something similar, so as to warn the carrier that a claim may be forthcoming.

To cover the circumstances, please contact us by email or telephone with as much detail of the damage or loss as you can provide as soon after delivery as possible, so that the Company can arrange for the dispatch of replacement products and follow up the difficulty with the carriers. Please do not return damaged products to the company unless or until requested to do so as this may incur additional costs unnecessarily.

We will happily arrange an exchange, credit or refund of the full purchase price paid for the products, once we have examined them, but the cost of the delivery cannot be refunded. Please note that the refunds will normally be made using the same method as the original payment i.e. a credit or debit card.

6.  G U A R A N T E E S

We guarantee all products against faulty workmanship and materials for a period of 3 months from the date of delivery.

These guarantees do not cover fair wear and tear; neglect; abuse or misuse of your goods; loss or damage through whatever causation, e.g. fire, smoke, sunlight, weather, rusting, corrosion, infestation via animals or boring insects, theft, or explosion; accidental damage or consequential loss, etc. The suppliers liability is restricted to value of replacement goods only and we will not be held liable for any consequential losses.

In the first instance all faults will be rectified or repaired or reconditioned, failing this the suppliers liability is restricted to the value of replacement goods only and we will not be held liable for any consequential loss.

7.  C L A I M S

In the event of a claim occurring within 3 months of the date of delivery, please telephone us on 0131 556 3707

We will arrange to repair or replace the defective item free of charge or, at our discretion, refund the price you paid for the product. Should a product no longer be available it will be replaced with a product that closely matches it.

We will not be liable for any consequential loss or damage arising out of defective, damaged or wrongly delivered goods over and above the value of those goods. This does not affect your statutory rights.

8.    S I T E  C O N T E N T  &  D I S C L A I M E R S

We have used reasonable care and skill in compiling the content of our website but make no warranty, express or implied, as to the nature or accuracy of any material on the website and cannot accept liability for any particular material on the website or as a result of any use of or reliance placed upon information contained within this website. Every care is taken in the digital reproduction of all images used within the site. Due to constraints in digital reproduction, differences in web browsers and monitor displays, colour reproduction of products may not match the actual supplied product. We will not be liable for any consequential loss or damage arising should you rely on the accuracy of the digitally reproduced images contained within this site.

Every effort is made to ensure complete accuracy, however some prices/details contained on the website may change from time to time and it is possible that errors will occur. We will use our best endeavours to rectify any errors, as swiftly as possible but will not be responsible for any loss incurred. All products and prices are subject to availability.

Any material downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and that you will be solely responsible for any damage to your own computer system or loss of data that results from the download of any such material.

9.    I N T E L L E C T U A L  P R O P E R T Y

Intellectual Property includes but is not limited to our trade marks and service marks and website content owned by Corniche Edinburgh Ltd.

All other trademarks and service marks used within the website remain the property of their respective owners and are used under license or by kind permission, where applicable.

10.    D A T A  P R O T E C T I O N  C O M P L I A N C E

At all times we will observe the requirements imposed by the Data Protection Act 1998 and we will provide the appropriate security to maintain the confidentiality of your personal data.

11.    F O R C E  M A J E U R E

Neither you nor Corniche Edinburgh Ltd will be held liable for any failure to perform any obligation to the other due to causes beyond your or our respective reasonable control.

12.    A P P L I C A B L E  L A W

We control and operate the web site from our business premises within Scotland. Accordingly the laws of Scotland govern claims relating to, including the use of, this web site and the materials contained therein. If you choose to access our web site from outside Scotland you do so on your own initiative and you hereby agree that in the event of a dispute between Corniche Edinburgh Ltd and you the laws of Scotland will apply at all times.

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